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Salesforce Stories - Page 8

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Snowflake expands AI tools for business users & developers
Manufacturing

Snowflake expands AI tools for business users & developers

The updates aim to help companies turn internal data into AI-driven workflows while keeping business controls and governance in place.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 22nd Apr 2026
Protegrity hires 10-plus AI & data protection experts
Data Protection

Protegrity hires 10-plus AI & data protection experts

The appointments come as businesses shift AI from trials to daily operations, putting far greater pressure on data privacy and security teams.

By Sofiah Nichole Salivio • 4 min read • Wed, 22nd Apr 2026
Snowflake expands AI tools for business users & developers
Unified Communications

Snowflake expands AI tools for business users & developers

More than 9,100 customers already use Snowflake's AI products weekly, as new tools aim to move corporate pilots into everyday workflows.

By Sofiah Nichole Salivio • 5 min read • Wed, 22nd Apr 2026
Databricks names Simon Davies to lead APJ expansion
Software-as-a-Service

Databricks names Simon Davies to lead APJ expansion

Regional demand for its data and AI tools jumped more than 85% in the fourth quarter, prompting a bigger APJ push from Databricks.

By Mark Tarre • 3 min read • Mon, 20th Apr 2026
Twilio launches embeddable Flex contact centre for apps
Unified Communications

Twilio launches embeddable Flex contact centre for apps

Businesses can now embed contact centre functions into apps as Twilio adds a Flex SDK, Salesforce Voice integration and new pricing.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 17th Apr 2026
Leapwork launches AI-driven continuous validation platform
Virtualisation

Leapwork launches AI-driven continuous validation platform

Enterprises under release pressure can now test more quickly, as Leapwork combines functional automation, performance testing and AI orchestration in one platform.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026
iManage appoints Ryan Begin & David Zember to partner roles
Document Management

iManage appoints Ryan Begin & David Zember to partner roles

The hires aim to strengthen iManage’s partner network as software buyers demand more integrations, automation and broader customer support.

By Mark Tarre • 4 min read • Wed, 15th Apr 2026
Minor Hotels unveils global AI platform with Google
Unified Communications

Minor Hotels unveils global AI platform with Google

The hotel group expects the new system to unify guest data and privacy controls across 640 properties, with full rollout due in 2026.

By Mark Tarre • 5 min read • Fri, 10th Apr 2026
Accordion buys A5 to deepen Salesforce consultancy
Customer Relationship Management

Accordion buys A5 to deepen Salesforce consultancy

The deal gives private equity clients wider Salesforce support across sales, pricing and revenue systems, plus delivery teams in three regions.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 9th Apr 2026
Flip appoints Amy McDonnell and Lee Nadler to C-suite roles
Digital Transformation

Flip appoints Amy McDonnell and Lee Nadler to C-suite roles

The voice AI company is scaling after fresh funding, as new executives aim to deepen ties with enterprise clients across retail and healthcare.

By Mark Tarre • 4 min read • Sat, 4th Apr 2026

Stories from Other Regions

Salesforce stories

Marketing investment in B2B tech - Southeast Asia must do better
Software-as-a-Service

Marketing investment in B2B tech - Southeast Asia must do better

Southeast Asia’s B2B tech firms risk weaker long-term growth as most budgets still favour short-term lead capture over brand building.

By Patrick Keenan • 4 min read • Wed, 22nd Apr 2026
Retailers urged to clean address data for faster deliveries
Customer Experience

Retailers urged to clean address data for faster deliveries

Poor address records are driving misdeliveries, extra fuel use and customer churn, costing retailers GBP £11.60 a parcel on average.

By Barley Laing • 5 min read • Tue, 21st Apr 2026
MSPs see voice as part of wider IT offer, Gamma says
Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.

By Mark Tarre • 4 min read • Tue, 21st Apr 2026
Experts react to UK £500 million sovereign AI unit
Semiconductors

Experts react to UK £500 million sovereign AI unit

The new fund is intended to boost growth while giving the UK more control over data, chips and AI systems used by public services.

By Shannon Williams • 4 min read • Fri, 17th Apr 2026
TCS launches AI job training with Cincinnati & Salesforce
EduTech

TCS launches AI job training with Cincinnati & Salesforce

Final-year students in Cincinnati will get paid AI training and a route into TCS roles through a three-month university-linked scheme.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026
Platforms, sovereignty and global growth at Cavell Summit Europe
Unified Communications

Platforms, sovereignty and global growth at Cavell Summit Europe

Platform-led buying is squeezing telcos, forcing providers to adapt to sovereignty rules and global licensing hurdles to keep growth on track.

By Mike Mills • 4 min read • Mon, 13th Apr 2026
Genesis Energy completes four-month systems overhaul
DevOps

Genesis Energy completes four-month systems overhaul

Thousands of Genesis Energy customers should see faster billing and better service after a compressed four-month overhaul of core systems.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 8th Apr 2026