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Incident management Stories - Page 2

Global Stories

Incident management stories

Dodge AI raises USD $2.65 million for enterprise maintenance
Digital Transformation

Dodge AI raises USD $2.65 million for enterprise maintenance

The funding will help automate a USD $600 billion maintenance burden that leaves large firms reliant on consultants and ageing know-how.

By Sofiah Nichole Salivio • 4 min read • Last month
ASEAN leads world in AI observability, New Relic says
DevOps

ASEAN leads world in AI observability, New Relic says

Engineering teams in ASEAN are losing 47% of their capacity to disruptions as AI observability adoption outpaces global peers.

By Raphael Veloso • 4 min read • Last month
Percona & Coroot expand observability to databases
DevOps

Percona & Coroot expand observability to databases

Customers will get a broader view of outages as the tie-up links database support with tracing across applications, networks and infrastructure.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Australia & New Zealand top Asia-Pacific in IT stability
DevOps

Australia & New Zealand top Asia-Pacific in IT stability

Outages are detected quickly in Australia and New Zealand, but fragmented monitoring leaves teams slower to restore services across APAC.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Google Cloud issues six-step guide for outage response
Disaster Recovery

Google Cloud issues six-step guide for outage response

Customers can use the six-step workflow to tell whether an outage stems from Google, their own systems or a third-party service.

By Sean Mitchell • 5 min read • Last month
Riverbed launches Network 360 with AI observability
Software-as-a-Service

Riverbed launches Network 360 with AI observability

Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.

By Joseph Gabriel Lagonsin • 4 min read • Last month
TOPdesk unveils new tools after Gartner IT recognition
Software-as-a-Service

TOPdesk unveils new tools after Gartner IT recognition

Growing demand from mid-sized teams is driving TOPdesk's latest tools as it looks to ease ticket backlogs and knowledge overload.

By Sofiah Nichole Salivio • 4 min read • Last month
Highlight & IPTel add Webex monitoring for meeting rooms
Software-as-a-Service

Highlight & IPTel add Webex monitoring for meeting rooms

Meeting room faults can now be spotted before staff notice them, as IPTel folds Cisco Webex devices into its Highlight monitoring platform.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Incident management stories

SyncraSys raises seed cash for AI security platform
Smart Cities

SyncraSys raises seed cash for AI security platform

The Halifax startup will use the new capital to finish a proof of concept that aims to turn existing camera networks into AI security tools.

By Sofiah Nichole Salivio • 3 min read • Last month
Autoheal raises USD $7.9 million for AI engineering platform
Software-as-a-Service

Autoheal raises USD $7.9 million for AI engineering platform

The funding will help Autoheal expand software that cuts incident response and remediation times for enterprises running AI coding tools in-house.

By Sofiah Nichole Salivio • 4 min read • Last month
PayMongo taps Datadog to boost payments reliability
Software-as-a-Service

PayMongo taps Datadog to boost payments reliability

Incident response at the Philippines-based payments firm has fallen from hours to minutes, helping it fix most issues before merchants are hit.

By Raphael Veloso • 4 min read • Last month
VDURA launches Sentinel to auto-diagnose storage faults
Data Protection

VDURA launches Sentinel to auto-diagnose storage faults

GPU cloud operators could cut downtime as the new tool opens support tickets automatically when storage faults are detected.

By Sofiah Nichole Salivio • 3 min read • Last month
Halter's Clank AI cuts engineering time in farm tech
Software-as-a-Service

Halter's Clank AI cuts engineering time in farm tech

Farming customers could see faster fixes as the system now handles alert triage and code changes, saving more than 215 engineering hours.

By Mara Sugue • 4 min read • Last month
EcoOnline named Leader in Verdantix Green Quadrant
Software-as-a-Service

EcoOnline named Leader in Verdantix Green Quadrant

The ranking reflects growing buyer demand for integrated EHS systems that link worker safety, chemicals oversight and operational risk in one platform.

By Sofiah Nichole Salivio • 3 min read • Last month
Atturra launches Powerlink network incident system
Digital Transformation

Atturra launches Powerlink network incident system

The new platform gives Powerlink Queensland real-time oversight of incident and risk data as it upgrades systems serving millions of customers.

By Sean Mitchell • 2 min read • Last month
Cloudhouse launches Guardian Essentials for audits
Hybrid Cloud

Cloudhouse launches Guardian Essentials for audits

Enterprises under audit pressure can now trace unauthorised IT changes in days, as the tool connects to existing ServiceNow and AWS data.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Motorola Solutions brings cloud access control data onshore
Software-as-a-Service

Motorola Solutions brings cloud access control data onshore

Australian businesses can now keep access control records onshore as Motorola Solutions adds local hosting to its cloud security platform.

By David Shilovsky • 6 min read • Last month
Littlefish & ContraForce boost AI-led threat response
Digital Transformation

Littlefish & ContraForce boost AI-led threat response

AI tools will cut incident triage from hours to seconds for Littlefish clients, helping analysts prioritise real threats as alert volumes rise.

By Joseph Gabriel Lagonsin • 4 min read • Last month