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Incident management Stories - Page 17

Global Stories

Incident management stories

Retailers boost observability to reduce AI risks & outage costs
Private Cloud

Retailers boost observability to reduce AI risks & outage costs

Retailers are boosting observability investments to manage AI-driven complexity and reduce costly digital outages, with median losses at USD $1 million per hour.

By Sean Mitchell • 4 min read • Wed, 5th Nov 2025
Bitdefender & CYPFER unite to boost global cyber response
Endpoint Protection

Bitdefender & CYPFER unite to boost global cyber response

Bitdefender partners with CYPFER to integrate advanced cyber forensic and response services, enhancing global protection and recovery for businesses.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025
Generative AI adoption cuts IT incident times by nearly a third
Unified Communications

Generative AI adoption cuts IT incident times by nearly a third

Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.

By Jed Nykolle Harme • 3 min read • Wed, 22nd Oct 2025
Graylog named in 2025 Gartner Magic Quadrant for SIEM tools
Security Information and Event Management

Graylog named in 2025 Gartner Magic Quadrant for SIEM tools

Graylog has been recognised in the 2025 Gartner Magic Quadrant for SIEM, marking a milestone two years after launching its security platform for enterprises.

By Catherine Knowles • 4 min read • Fri, 17th Oct 2025
Securonix named SIEM Leader for sixth year in 2025 Gartner report
Security Information and Event Management

Securonix named SIEM Leader for sixth year in 2025 Gartner report

Securonix has been named a Leader for the sixth consecutive year in Gartner's 2025 Magic Quadrant for SIEM, praised for its AI-driven security solutions.

By Catherine Knowles • 4 min read • Fri, 17th Oct 2025
Cohesity named leader in IDC cyber recovery vendor report 2025
Data Protection

Cohesity named leader in IDC cyber recovery vendor report 2025

Cohesity has been named a Leader in the IDC MarketScape: Worldwide Cyber Recovery 2025 Vendor Assessment for the second consecutive time.

By Melvin Hipolito • 3 min read • Fri, 10th Oct 2025
SolarWinds unveils AI Agent to boost IT resilience & automation
Robotic Process Automation

SolarWinds unveils AI Agent to boost IT resilience & automation

SolarWinds launches AI Agent to boost IT resilience, automating incident response and simplifying operations for more proactive innovation in complex systems.

By Jed Nykolle Harme • 4 min read • Fri, 10th Oct 2025
PagerDuty unveils AI agents & 150 updates for operations teams
Unified Communications

PagerDuty unveils AI agents & 150 updates for operations teams

PagerDuty's Fall '25 update launches AI agents and 150+ improvements, cutting incident resolution times by 50% and easing workloads for ops teams.

By Catherine Knowles • 4 min read • Thu, 9th Oct 2025
Integrating AppSec for efficient DevSecOps
DevOps

Integrating AppSec for efficient DevSecOps

Integrating application security into DevSecOps is vital for managing risks and speeding AI-driven software delivery without overwhelming developers.

By Steven Zimmerman • 6 min read • Fri, 3rd Oct 2025
Wiz launches cloud incident response service to boost security
Cloud Security

Wiz launches cloud incident response service to boost security

Wiz has introduced Wiz Incident Response, a new service to help organisations swiftly detect, contain, and recover from cloud security incidents using expert support and AI.

By Catherine Knowles • 3 min read • Fri, 19th Sep 2025
Cisco launches Splunk AI-driven tools to streamline SOC security
Security Information and Event Management

Cisco launches Splunk AI-driven tools to streamline SOC security

Cisco unveils two AI-driven editions of Splunk Enterprise Security to streamline SOC operations, boost threat detection, and accelerate incident response globally.

By Jed Nykolle Harme • 3 min read • Wed, 10th Sep 2025
Cisco unveils AI observability upgrades to boost digital insights
DevOps

Cisco unveils AI observability upgrades to boost digital insights

Cisco upgrades Splunk Observability with AI tools to enhance digital operations visibility, aiding businesses in monitoring applications, networks, and AI systems effectively.

By Jed Nykolle Harme • 4 min read • Wed, 10th Sep 2025

Stories from Other Regions

Incident management stories

NZTA streamlines road safety camera management with new cloud system
Unified Communications

NZTA streamlines road safety camera management with new cloud system

NZTA and Verra Mobility launched a cloud-based system to enhance road safety camera incident processing, improving enforcement and supporting safer roads in New Zealand.

By Melania Watson • 3 min read • Thu, 23rd Oct 2025
AI-powered observability boosts UK business productivity & ROI
DevOps

AI-powered observability boosts UK business productivity & ROI

AI-powered observability boosts UK business productivity and ROI, with 75% citing improved efficiency and 125% annual return on investments reported by leaders.

By Jed Nykolle Harme • 4 min read • Wed, 22nd Oct 2025
Preparing for tomorrow's threats today: 3 human-centric cybersecurity trends every CIO needs to know
Advanced Persistent Threat Protection

Preparing for tomorrow's threats today: 3 human-centric cybersecurity trends every CIO needs to know

Cyber threats surge with 31% more vulnerabilities in 2024; CIOs urged to prioritise human-centric strategies and AI-driven defences for stronger cybersecurity.

By Rory Reynolds • 6 min read • Fri, 17th Oct 2025
Australian firms top cyber threat detection but face alert fatigue
Advanced Persistent Threat Protection

Australian firms top cyber threat detection but face alert fatigue

Australian firms lead globally in spotting cyberattacks with lateral movement but struggle with alert fatigue, false positives, and costly downtime.

By Melania Watson • 3 min read • Wed, 8th Oct 2025
São Paulo Subway upgrades safety with digital radio system
Network Infrastructure

São Paulo Subway upgrades safety with digital radio system

São Paulo Subway upgrades to Motorola Solutions' P25 digital radio, boosting safety and efficiency for three million daily passengers across key lines.

By Melvin Hipolito • 3 min read • Mon, 29th Sep 2025
Internal chaos hinders cybersecurity response more than hackers
Advanced Persistent Threat Protection

Internal chaos hinders cybersecurity response more than hackers

A Cytactic report reveals internal chaos hinders cyber incident response more than hackers, with 70% of leaders citing misalignment as the biggest challenge.

By Catherine Knowles • 4 min read • Fri, 19th Sep 2025